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Quality Desk

The latest articles

Attracting and keeping millennials

Attracting and keeping millennials

The way we look at work has changed. It’s no secret that retention rates for millennials are in decline and have been for a while. The average turnover in call centers is around 33 %, and in some cases, this rate can be much higher – even reaching three-digit numbers fast.

Quality Desk

The latest Articles

Attracting and keeping millennials

Attracting and keeping millennials

The way we look at work has changed. It’s no secret that retention rates for millennials are in decline and have been for a while. The average turnover in call centers is around 33 %, and in some cases, this rate can be much higher – even reaching three-digit numbers fast.

Trendaavat

The Most Popular Articles

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