Reporting is better when it’s automised
Each agent has their own visual progress sheet, where both the agent, the team lead and the senior leadership of the company can see their progress at one glance. No more waiting for monthly reports, or even writing them! Just take a quick peak within QualityDesk, and you’ll be better informed than ever.
Results
Our clients don’t have to do frustrating manual reporting, and they save dozens of hours of work time. Seeing how HR strategy implementation is progressing is finally easy and happens in real time — imagine that! Measuring progress in real time ensures that adjustments are easier to make and goals are met faster.
