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Customer Service and CX Trends April 2026
A monthly overview of the most important insights in customer service, AI, and customer experience.
QualityDesk brings AI to simplify everyday leadership in companies
QualityDesk has implemented AI features into its application, revolutionizing customer interaction analysis, automatic evaluations, and coaching support.
Customer Service Day 2025 in Finland: Insights, Changes, and Future AI Solutions
Customer Service Day 2025 is now behind us – a day full of inspiring speeches, new insights, and valuable encounters with industry leaders.
QualityDesk evolves based on customer feedback
A high-quality customer experience requires continuous development and interaction, and at QualityDesk, we want to ensure that our product meets our users needs.
QualityDesk sponsors Kontaktadagen 2022
Kontaktadagen is the biggest conference of the year for those who work with customer meetings via telephone and digital channels and want to create tomorrow’s
Our invoicing address is changing 1.2.2022
Our company is now able to receive invoices electronically and therefore our invoicing address has been changed. Please update this new data found below into