Better performance in contact centers and telemarketing!
QualityDesk is a quality assurance and leadership software for contact centers and telemarketing. It helps ensure that everyone is managed consistently and meaningfully.
With our intuitive software you will improve the employee experience, which in turn enhances customer experience, results, and revenue.
You will see a return on investment within three months!
With our help:
- You improve the employee experience
- You enhance the customer experience
- You increase efficiency
- You boost sales
- You improve compliance
- You get a performance guarantee!
What our customers have achieved in just six months:
30%
Growth in upselling within contact center and in telemarketing.
19%
Improvement in employee efficiency in a contact center.
50%
Faster onboarding for handling customer interactions.
+15
Increase in customer satisfaction score (NPS).
35%
Saved working time per coaching session.
75%
Growth in post-sale confirmations for consumer sales.
The leading companies in their field trust us!
QualityDesk helps you ensure superior quality in your contact center
We help companies succeed by giving them modern tools to produce and utilize valuable data on customer interactions. Our user-friendly interface and fully customizable platform ensure a match to your business’s needs.
QualityDesk comes with pre-made templates for evaluating and coaching forms, plus you can create as many custom forms as you need with full control of them. Real-time and visual reporting ensures you get the insights you need to make informed business decisions. Say goodbye to spreadsheets and hello to automated quality assurance workflows!
Explore QualityDesk in a demo environment and take a step toward a better working life
Book your call time, and embark on a journey towards more satisfied customers and a happier staff!
