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Johdon valmennus

QualityDeskin avulla uudelle tasolle!

QualityDesk Oy on neljän ammattilaisen perustama yritys, jonka asiakaslupaus on antaa avaimet tuottavuuden parantamiseen erinomaisten asiakaskokemusten ja onnistumisten kautta!

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12.7.2021

Uutiset

Yli 20 000 valmennustuokiota ja tuhansia säästettyjä tunteja vuosittain! – QualityDesk lukuina 2021

On aika päivittää QualityDeskin lukuja. Operatiivinen syntymäpäivä, 13.7.21 on täällä! Nyt onkin hyvä aika päivittää aikaansaannoksiamme neljän vuoden ajalta.

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6.7.2021

Uutiset

QualityDeskin tekijät esittäytyy – Gabriel Romero

QualityDeskin tekijöiden esittely jatkuu toiseen uusimmista tekijöistämme, sovelluskehityksen nousevaan tähteen, Gabrieliin!

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30.6.2021

Uutiset

QualityDeskin tekijät esittäytyy – Johanna Kotaniemi

On vihdoin ja viimein aika esitellä QualityDeskin tekijät!

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28.6.2021

Postin_asiakaspalvelun_tavoitekolmio_2020

Asiakaskokemuksen parantaminen

Kokemuksia QualityDesk-sovelluksesta Postin muutosjohtamisessa

Postin Asiakaspalvelussa on ollut käynnissä paljon muutoksia viimeisen kahden vuoden sisällä. Kahteen vuoteen on mahtunut uuden valmennusmallin sisäistäminen, korona ja etätyöskentely sekä Postin brändimuutos.

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3.12.2020

Asiakaskokemuksen parantaminen

Mitä tehdä, kun asiakaspalvelijat eivät koe työtään merkityksellisenä?

Asiakaspalvelijan työn merkitys on yrityksille valtava. Välillä tämä helposti unohtuu, mutta tässä artikkelissa kerromme, miksi sitä ei pidä missään vaiheessa unohtaa! Pidimme aiheesta Villen kanssa

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30.10.2020

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