Guides and E-books

Our downloadable materials are created for you to develop your management and coaching skills.

Coaching leadership

Coaching form
Template

With the Coaching form template you can start 1-to-1’s immediately!

Evaluation form

Evaluation form
Template

Monitor your contact center agents with this evaluation form template!

Time management

Manage your
time better!

With this guide, you can evaluate where your time is going and manage it better. 

Sales call

Guide to the perfect
sales call

Boost your telemarketing results to a new level with this comprehensive guide. 

Coaching

How to create a coaching leadership culture?

Start, develop and maintain a culture of coaching leadership in your organisation.

Team work

Coach's manual for more meaningful leadership

Coach´s manual will help you to be a better leader to your employees.

Coaching form

Coaching Workbook for systematic leadership

Plan and document your 1-to-1’s, and see the effect of your coaching.

Call script

How to create a customer interaction model

How to define clear quality standards for your customer interactions.

Book your free demo today, and embark on a journey towards more satisfied customers and a happier staff!