Download Coach´s handbook
Coach´s handbook is best suited for anyone working as a supervisor or coach. This handbook will give you great advices, views and insights to following topics:
1. Time management.
2. Analising teams results.
3. Setting goals for the teams.
4. Holding expectations discussions.
5. Making and executing coaching plan.
This handbook has been written with the experience I gathered working over 15 years in contact centers as a telemarketer, customer service representative, coach, trainer, supervisor and head of office. I believe this handbook will be useful to you! If you want to give any feedback, don’t hesitate to contact me firstname.lastname@example.org or +358 50 5737 601
Have great reading moments, Ville.
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