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5 Keinoa contact centerin tehokkuuden buustaamiseen!

Ensivaikutelma on tärkeää. Voit antaa vain yhden ensivaikutelman ja se syntyy nopeasti. Yrityksen asiakaspalvelussa on tässä näytön paikka.

Evästekäytännöt

Jotta verkkosivumme toimisivat mahdollisimman hyvin, ne tallentavat käyttäjän laitteelle pieniä datatiedostoja, joita kutsutaan evästeiksi (cookies). Evästeet auttavat verkkosivustoa toimimaan ja myös seuraamaan, miten olet vuorovaikutuksessa verkkosivustomme kanssa.

Välttämättömät

Aina käytössä

Välttämättömät evästeet toteuttavat sivuston perustoimintoja, kuten sivulla siirtymisen sekä lomakkeiden ja ostokoritoiminnallisuuden käytön. Verkkosivusto ei toimi ilman näitä evästeitä.

Cookie	Kesto	Kuvaus
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__stripe_mid	1 year	Stripe sets this cookie cookie to process payments.
__stripe_sid	30 minutes	Stripe sets this cookie cookie to process payments.
_lfa	2 years	This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-functional	1 year	The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
cookielawinfo-checkbox-others	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".
elementor	never	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
viewed_cookie_policy	1 year	The cookie is set by the GDPR Cookie Consent plugin to store whether or not the user has consented to the use of cookies. It does not store any personal data.
XSRF-TOKEN	12 hours	This cookie is set by Wix and is used for security purposes.

Toiminnalliset

Toiminnalliset evästeet auttavat suorittamaan tiettyjä toimintoja, kuten verkkosivuston sisällön jakamista sosiaalisen median alustoilla, keräämään palautetta ja muita kolmannen osapuolen ominaisuuksia.

Cookie	Kesto	Kuvaus
__hstc	1 year 24 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-102035177-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
hubspotutk	1 year 24 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Suorituskyky

Suorituskykyevästeitä käytetään ymmärtämään ja analysoimaan verkkosivuston keskeisiä suorituskykyindeksejä, mikä auttaa tarjoamaan kävijöille paremman käyttökokemuksen.

Cookie	Kesto	Kuvaus
_gat	1 minute	This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.
ac_enable_tracking	1 month	This cookie is set by Active Campaign to denote that traffic is enabled for the website.

Analytiikka

Näiden evästeiden avulla keräämme tietoa siitä miten sivustojamme käytetään. Tämä tieto auttaa meitä parantamaan verkkosivuston sisältöä ja käytettävyyttä. Nämä evästeet auttavat tarjoamaan tietoa kävijämäärästä, poistumisprosentista, liikenteen lähteestä jne. (Google Analytics).

Cookie	Kesto	Kuvaus
__hstc	1 year 24 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-102035177-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
hubspotutk	1 year 24 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Markkinointi

Mainosevästeitä käytetään tarjoamaan vierailijoille asiaankuuluvia mainoksia ja markkinointikampanjoita. Nämä evästeet seuraavat kävijöitä eri verkkosivustoilla ja keräävät tietoja räätälöityjen mainosten näyttämiseksi.

Cookie	Kesto	Kuvaus
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

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Kategoria: Yleinen

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